CHANGE OF NAME ON CONCESSION TICKETS
No refund in case of transfer of a full fare ticket to a eligible family member,entitled for concession – 02.09.2019
View DownloadEXTENSION OF WAITING LIST LIMIT
Extension of waiting list tickets limit in different classes CC- 03 of 2013
View DownloadGRANTING DELIVERY IN THE ABSENCE OF RR DUE TO COVID-19
extension of guidelines for granting delivery without RR and indemnity bond till 30.04.2020
View DownloadTICKET CHECKING
CHARGING PASSENGERS TRAVELING WITHOUT ANY AUTHORITY BUT WHOSE NAME IS IN RESERVATION CHART- 30.08.1996
View DownloadEX-GRATIA RELIEF IN CASE OF ACCIDENTS
ex_gratia relief to passengers in case of death or injury in train accidents & to Road users in manned level crossing gate accidents – 26.07.2012
View DownloadCHARTER FOR COMMITMENTS & TIMELINE ON VARIOUS ISSUES
Charter of commitments and time norms for various official work processes-ER letter based on RB letter O D -25.10.2017
View DownloadDRESS ALLOWANCE OF TICKET CHECKING STAFFS
Request from PCCM-SECR-for enhancement of Dress Allowance of Ticket Checking staffs-22-10-2019
View DownloadQUOTA FOR CANCER PATIENTS
Earmarking of reservation quota for cancer patients – CC-61- 2008
View DownloadFLEXI FARE SYSTEM IN RAJDHANI-SHATABDI TRAINS
Introduction of flexi fare / dynamic fare system in Rajdhani-Duronto & Shatabdi Trains -CC-46_2016
View DownloadPRESERVATION & DISPOSAL OF STATION RECORDS
PRESERVATION & DISPOSAL OF STATION RECORDS-NFR-LUMDING DIVISION -2008
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